DO YOU NEED HELP?
FREQUENTLY ASKED QUESTIONS (FAQ)
How can I contact your customer service?
You can reach us by phone at +39 0376 618118 or by email at info@cantinasocialequistello.it
Do you also ship outside Italy?
For international sales, please contact the company directly at the following number +390376618118 or send an email to info@cantinasocialequistello.it
How do I place an order?
To make a purchase from our online store, simply find the product you wish to purchase and add it to your cart.
To view the contents of your order, modify it, or delete an item, click the Cart icon.
To complete your purchase, click Buy Now.
After entering your information, choosing your delivery and payment methods, you can view your order summary and complete your purchase by clicking the Confirm button.
How can I cancel an order?
You can cancel your order by providing your order number and the name of the person placing the order. You can do this by sending a request to our email address info@cantinasocialequistello.it or by calling us. The request must be received before the goods are shipped and before the shipping confirmation email is sent.
Why was my credit card declined?
If the transaction was not successful, we recommend that you check that:
- Your card has not reached its monthly spending limit or there is enough credit to cover the amount;
- Your card is enabled for online purchases;
- The information you entered is correct;
- Your card circuit may be experiencing problems;
- Your payment method is not supported by our systems.
Can I ask for shipping to an address other than my own?
We can deliver to any address you wish; simply indicate the delivery address in the shipping address section.
For international sales, please contact the company directly at +39 0376 618118 or send an email to info@cantinasocialequistello.it
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Which grapes are used to produce your wines?
Our wines are rooted in the long-standing winemaking tradition of the Mantua area and are primarily made from Lambrusco grapes, historically known as “Vitis Labrusca”. Alongside these, we also use the indigenous Grappello Ruberti grape variety, native to the Quistello area and recognized for its quality and uniqueness, contributing distinctive notes of flavor, aroma, and color to our wines.











